CRM

حول هذا التطبيق

Know every guest, not just every order. CRM unifies profiles from every channel — QR, delivery, POS, reservations — into one guest record with visits, spend and preferences.

RFM segments update themselves, so "slipping-away regulars" and "big spenders" are always current and one click from a campaign.

• Unified profiles — one guest record across every order channel
• Auto-RFM — recency, frequency and spend scoring that stays fresh
• Visit timelines — every order, reservation and review per guest
• Tags and notes — allergies, preferences and VIP flags where staff see them
• Audience export — push segments to campaigns and marketing tools
• Privacy built in — consent tracking and one-click delete tooling

Turns raw order history into audiences you can actually act on.